United States Shipping
Shipping costs for orders placed on DSS are based on the total weight of your order as well as the delivery location. Prior to checkout, while viewing your cart, you will be offered the opportunity to enter a destination country, state, and zip code to determine various available shipping methods and charges. During checkout, you will also be allowed to choose your desired shipping method.
International orders are charged based on the destination country and the method of shipment.
Order Processing Time
Orders are processed Monday-Friday (excluding U.S. Holidays). In-stock items ship within 1-3 business days.
Items that are out of stock at the time your order is placed will be put on backorder. Credit cards will be processed at the time of the order. If an item is listed as a backorder and you would to like purchase it, we suggest you do so. Backordered items normally ship in 1-4 weeks. You may cancel a backorder order at any time before it ships.
Easy 30-Day Returns
Having second thoughts? No worries - we're here to help! If you're not completely satisfied with your purchase, you can return your eligible items by mail within 30 days of the original ship date. You must submit a "Return Request" to do so. First, log-in to your account and view your orders. If you have checked out as a guest, create an account under the same email used to place the order and follow the next steps. Select the order from which you would like to return an item(s). Next, choose the items and the quanitites that you would like to return. Fill out your reason for returning, what action you would like completed (refund, store credit, exchange, etc.) and any comments that you would like us to address.
Please allow up to 5 days for return authorization. Once your item is approved for return, you may send the item(s) to DSS at 643 Stokes Rd. Suites A&B, Medford, NJ, 08055. The consumer is responsible for return shipping charges; however, there is no charge for the return of defective items or items DSS may have shipped incorrectly. For defective items, or items shipped incorrectly, simply call us at 1 (800) 817-3550 or email us at firstname.lastname@example.org and we will make arrangements for return shipping. Please allow 7 business days upon our receival of the returned item for processing your return.
NOTE: It may take a few days until your bank posts the refund to your account.
May be returned in original condition with all tags attached if originally in stock. May not be returned if the original tags are not attached, if the garment has been worn, altered, washed or if there are soils/stains of bodily perspiration, tanner, cologne/perfume and/or smoke present.
NOTE: Each item shipped to customers is inspected for any damages as well as for quality control prior to shipment.