This Privacy Policy reflects the privacy laws of those countries where we offer our Website services and describes the processing of personal data provided, or collected, on the sites where this Privacy Policy is posted (“Website”), whether or not you are registered on the Website or not.
This Privacy Policy tells you how we use your personal data collected for marketing purposes at our store (and in addition to any privacy notice provided on that occasion) or in the occasion of special events. Please read it carefully.
At our DanceSport Studio, we recognize the importance of protecting the personal data of our customers (e.g. identification data, financial information such as, for instance, credit card numbers) and the information of the users of our Website(s). For this reason, the DanceSport Studio adopts specific policies and security measures to comply with applicable data protection laws and to protect your personal data.
General Information
The term “personal data” is defined under the European Union Directive 95/46/EC concerning the protection of personal data and it means any information that relates to you and that could be used, either directly or indirectly, to identify you.
The DanceSport Studio takes seriously the protection and proper use of your personal information. In this policy, we may use the words “we,” “our,” and “us” to refer to the “DanceSport Studio” company. “You” and “your” refer to a specific user of the Website, whether registered or not.
By using the Website(s), uploading or providing any personal data to the Website(s) or the DanceSport Studio, other than for career purposes, you accept and agree to be bound by the terms and conditions set out in this Privacy Policy and in the Cookies Policy, and you consent to the DanceSport Studio disclosing any personal data, including any secrets, in accordance with the terms and conditions set out in this Privacy Policy and in the Cookies Policy (for more information about cookies, see section A.1 below), except for the processing for which we ask for your express consent pursuant to the applicable laws.
Indeed, you may be offered the choice to provide express consent for processing operations when so required by applicable laws, e.g. we may wish to analyze your interaction with us both online and at our stores, or also under specific circumstances (e.g. DanceSport Studio events), for tailored services and marketing purposes. In those events you will be free to consent to that specific processing operation and, if you click on the relevant available tick box, you agree to the collection, storing, transmission, disclosure and use of your personal data for that specific purpose as set out in this Privacy Policy or Cookies Policy.
Without prejudice to other information about possible sharing of your personal data as set out in other sections of this Privacy Policy:
The DanceSport Studio does not accept registrations or orders submitted by, and will not knowingly collect or use personally identifiable data from, anyone under the age of eighteen (18) years, or age of majority in his/her country. If you are under this age, please do not register or proceed with the online purchase and ask an adult to proceed with the required procedures.
If you are registered with other services of the DanceSport Studio that do not expressly refer to this Privacy Policy, additional privacy policies and statements may apply to you, and this Privacy Policy does not replace any other privacy policy or statement that may be applicable to personal data collected or used by the DanceSport Studio in relation to that specific relationship.
This Privacy Policy only covers websites that we own and control. It does not cover links from our Website(s) to other third party websites and any information collected by the parties who own and control those websites or their use of cookies. The DanceSport Studio is not responsible for how other organizations collect, use, disclose, or secure the information that you provide them when you access third party websites; we strongly recommend that you refer to the specific privacy policy and cookies policy of the third party website as these may differ from our own, and contact the relevant organization if you have concerns regarding the way your personal information will be used on other websites.
The DanceSport Studio is committed to protecting your personal data. We have implemented physical, technical and organizational security measures to help protect your personal data from misuse, loss and unauthorized alteration. However, despite our best efforts to protect your personal data, including reviewing our security procedures against new technology, please be aware that no security measures (including security related to Internet data transmission or storage) can be guaranteed to be infallible from access by unintended recipients. We want you to feel confident using our Website(s) but we cannot ensure or warrant the security of any information you transmit to us. By submitting your personal data you accept and will not hold us responsible for any breach of security unless that breach is due to our negligence.
Your personal data may be collected in your country, for instance in relation to your visits to our stores if you opted-in to register with our DanceSport Studio Customer Database (see section Relational Marketing Activities), and subsequently transferred to and stored in another country where our group companies or vendors have their servers in accordance with applicable laws for the purposes set out in this Privacy Policy (e.g. to provide you with the services you may request or with tailored services in any of our stores globally in the world, to share your data with other companies or merely because the servers where your data is stored are located in another country, especially Switzerland). The local privacy and data protection laws in those countries may not be equivalent to the privacy and data protection laws in your country of residence. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy wherever in the world it may be transferred, which steps may include use of the standard contractual clauses for data transfers approved by the European Commission (i.e. specific mandatory contractual obligations to be entered into by the vendor/provider) and/or certification of the receiving entity with the U.S. Safe Harbor program, if applicable, or other legal bases, e.g. binding corporate rules, if deemed appropriate in the future.
In case of your registration with the DanceSport Studio Customer Database, your information may be stored and processed in the United States of America.
When allowed in your jurisdiction, by using the Website(s) or providing us with your information, you fully understand and unambiguously consent to the transfer of the personal information across international borders in accordance with DanceSport Studio’s standard operations, including the collection, storage, and processing of such information in the United States of America.
We will retain your personal data only for the period of time necessary to fulfill the specific purposes for which the data was collected or further processed, if for compatible purposes.
We may occasionally change this Privacy Policy, to, for example, in compliance with new requirements imposed by applicable laws or technical requirements. We will post the updated Policy on our Website; we may also notify you in case of material changes and obtain your consent to those changes, where required by applicable law. You are thus encouraged to periodically review this page.
The paragraphs below will provide you with more detailed information about how we may process your personal data and is intended to supplement the information contained in this General Information section.
A – NAVIGATION ON THE WEBSITE
This section clarifies what information we may collect when you simply browse the Website(s), without being logged on the Website(s), and how we process such information.
Unless otherwise provided on the Website by means of specific actions required by you to comply with local laws, by accessing and using this Website, you consent to this section of this Privacy Policy.
We do not collect or process personal data to ensure your navigation on the Website; however, if you are logged on the Website (e.g. on our online website), navigation information may potentially be combined with your personal data and, if you agreed to, be used to get to know you better and to enhance our services.
The DanceSport Studio staff in charge of the Digital department at the DanceSport Studio or otherwise employed by the DanceSport Studio, or any other entity of the DanceSport Studio Division engaged to carry out specific operations on the Website – e.g. development of the online channel, statistical purposes – may process the information collected during your navigation on the Website(s) and/or provided by you when using the Website(s) and its services.
Cookies
This Website uses cookies. “Cookies” are small text files that are placed on your computer or mobile device by the Website and automatically collect some information that you do not provide directly.
We use them in order (i) to make the Website work, or work more efficiently and be more user friendly, and (ii) to obtain data for statistical purposes on the use of the Website (e.g. to find out what pages are visited and how often). If you use our Website, whether as a registered user or not, we may use cookies also to enhance your experience on the Website and to provide certain services that require the identification of the user’s path through the navigation pages.
For more information about our use of Cookies, pixel tags, flash cookies, and similar technologies, and your choices regarding the use of Cookies, please read our Cookies Policy. Our systems may not recognize Do Not Track headers or requests from some or all browsers.
B – CONTACT US & SIGN UP FOR OUR MARKETING COMMUNICATIONS
This section clarifies what information we may collect when you contact us and/or you request to receive our commercial communications, and how we process such information.
We may receive your personal data (mainly, your name and contact information) when you contact us for a specific reason, such as for technical assistance regarding navigation or the use of the online store. In this case, your personal data will be used by our staff in the DanceSport Studio department that is relevant to your request (especially the E-commerce and information system departments) exclusively to manage your request and may be disclosed to our service providers, if necessary to manage your request depending on its subject.
We may contact you for the above purposes by telephone call, email, postal mail, SMS or other means as appropriate.
Source of Personal Data
When you subscribe on the Website(s), or at our stores, to receive DanceSport Studio announcements and communications by e-mail, you will provide us with your contact and identification details. This set of personal data is required in order to receive our communications. You can also opt-in to such marketing communications from us when you create an account in the ‘my account’ area of the Website.
Please ensure that your data is accurate and, in the case of any changes to the personal data that you have provided us, please timely write to the DanceSport Studio (see contact details) or amend your information online, if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
Your personal data will be stored and used, primarily through automated processing, to keep you informed by e-mail about us and our products, services, promotions, as well as charity and cultural initiatives and/or social events organized or sponsored by the DanceSport Studio .
How We Share Personal Data
Your personal data will be processed by our authorized staff, mainly in the marketing, relational marketing, and information system and security departments. This may include persons within the DanceSport Studio or any DanceSport Studio affiliates engaged to operate with these marketing communications.
We will not share your personal data with third parties for direct marketing purposes or sell your information. However, we may need to share your contact and identification details within the DanceSport Studio Division of companies as well as with our service providers (e.g. technical service providers) acting as our data processors, or with other third parties (e.g. select third party service providers that assist the DanceSport Studio in providing an optimal customer experience or partners of initiatives and/or events sponsored by the DanceSport Studio , and their technical service providers, such as organizations providing mailing services).
How You Can Opt-Out From Receiving Our Marketing Communications
At any time, you can tell us that you do not want us to use your details for the purposes of marketing, by writing to us (see contact details). You can also opt-out from all future communications from us by using the unsubscribe link from any of our email communications. If you have created an account on the Website, you will still be able to use it even if you unsubscribe.
C – REGISTERING
This section clarifies what information we may collect when you create your account on our Website(s), and how we process such information.
You may create your own account on the Website to use or facilitate the use of some of the services available on the Website, e.g. ‘wish list’. Creating your account is not mandatory and, if you do so, you are allowed at any time to cancel your account by contacting us (see contact details).
Source of Personal Data and Mandatory Information
When you create your own account on the Website, you will provide us with your contact and identification details. You acknowledge that some of the information that you are asked to provide to complete the registration process is essential to complete the process and that failure or refusal to provide accurate information will prevent us from satisfying your request. Essential information is properly marked as such on the Website.
Additional information is optional and, if you provide it, we may use it to, for example, send you a special thought on your birthday.
You also acknowledge that, when you use some of the services provided on the Website, we will collect additional information connected to your online activity on the Website(s), e.g. products placed in your ‘wish list’, and your interaction with us, e.g. products placed in your ping basket and not deleted before leaving our Website, or your preferences regarding the use of the Website functionalities.
Please ensure that your data is accurate and, in the case of any changes to the personal data that you have provided us, please timely write to DanceSport Studio (see contact details) or amend your information online.
How We Use Personal Data
We will not use this information for purposes other than providing you the services connected with your account, which may include specific services related to your possible online purchases, and for enhancing your ping experience online and in our stores (see Online Purchases and Relational Marketing Activities section). We may then combine your personal data related to your account with other information collected and use that information as described in the Relational Marketing Activities section.
Your personal data will be stored and used, substantially through automated processing.
How We Share Personal Data
Your personal data will be processed by our authorized staff, mainly in the digital, marketing, information system and security departments. This may include persons within the DanceSport Studio or within other entities in the DanceSport Studio Division engaged to assist with the management of your account.
We will not share your personal data with third parties for direct marketing purposes and we do not sell your information. However, we may need to share your contact and identification details within the companies of the DanceSport Studio Division and with our service providers (e.g. technical service providers) acting as our data processors upon instructions of the DanceSport Studio , or with other third parties.
D – ONLINE PURCHASES
The personal data collected for the purpose of managing, administering and processing your online purchases on our Website is under the control of the DanceSport Studio company identified as the vendor of the product in the Terms of Sales applicable to the section of our Website you use for your online purchases (the “Vendor”). The Vendor may be required to process your personal data in accordance with the data protection rules applicable in the country where it is based. Nevertheless, except in the case of any conflicting mandatory rule applicable in that jurisdiction, the Vendor is obligated to process your personal data according to the principles declared under this Privacy Policy.
The DanceSport Studio will remain the controller for any other purpose described under this Privacy Policy
Source of Personal Data and Mandatory Information
When you use our online you provide the Vendor with personal data including your name, mailing address, phone number(s), email address, and financial information (e.g. credit card details). In some jurisdictions, the Vendor may be required by local laws to collect more information (e.g. your ID number); when this is required you will be informed that providing this information is mandatory to proceed with your purchase. Failure or refusal to provide accurate information when mandatory will result in the inability to process your request.
You acknowledge that some of the information that you are asked to provide to complete the order process is essential to completing that process and that failure or refusal to provide accurate information will prevent the Vendor from satisfying your request. In particular, essential information is properly marked as such on the Website. You may choose not to provide the Vendor with optional information and will still continue to successfully use and purchase from the Website.
Please ensure that your data is accurate and, in the case of any changes to the personal data that you have provided to the Vendor, please timely write to the Vendor (see contact details) or amend your information online if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
This information will not be used for purposes other than (i) to offer and manage the online operations for your submission of the order; (ii) to verify that the information provided for the transaction is complete, valid, correct, and clear of fraudulent markers; (iii) to process your order, and to deliver the products; (iv) to provide you any customer care related services, including returns or repairs; (v) to contact you, including communications by email, for any issues related to the management of your order or of your subsequent order-related requests; and (vi) to comply with mandatory accounting and tax requirements and other mandatory applicable legislations or the legitimate order of competent authorities.
We may also combine your personal data – especially your purchase history and information related to your interactions with us (no financial information will be used for this additional and optional purpose) – as described under the Relational Marketing Activities section.
Your personal data will be stored in secure databases on the DanceSport Studio servers or on servers of our trusted service providers (e.g. hosting providers) acting as data processors and mainly through automated processing. Your personal data may be also used for statistical and market analysis, and may be processed in an aggregate form.
How We Share Personal Data
Your personal data will be processed by the authorized staff of the Vendor handling the online orders, mainly in the digital, e-Commerce and information system departments.
Some of the processing operations related to online purchases are provided by the Vendor’s trusted third parties based in the United States of America or in other countries, within or outside the European Union, including entities within the DanceSport Studio Division supporting and technically operating the Website, shipping agents, entities providing services of data entry, customer care, banking and credit verification entities, consultants, as well as companies which carry out activities of storage and management of files.
The Vendor will not share your personal data with third parties for marketing purposes or sell your information. However, we may need to share your contact and identification details within the DanceSport Studio Division and with our service providers (e.g. technical service providers) acting as our data processors, or with other third parties if so required to manage your account and your choices about processing of your personal data and for storing and retaining data according to retention policies.
If you opt-in to be registered in the DanceSport Studio Customer Database, your personal data will be made available to the DanceSport Studio and processed also according to section E below.
E – RELATIONAL MARKETING ACTIVITIES
This section clarifies what information we may collect, and how we process such information, when you voluntarily register with our relational marketing customer database (‘DanceSport Studio Customer Database’), at our stores by filling-in our registration card or online.
It is of primary interest to the DanceSport Studio to constantly improve the services provided and anticipate your needs and expectations of our products and services in a way which is increasingly tailored and efficient. This goal changes constantly depending on the needs and expectations of the market and the different types of DanceSport Studio customers. Thus it is important for DanceSport Studio to find out more about its customers, by analyzing data related to their preferences for certain categories of products (either purchased or of interest), the frequency of their visits at our online s or at our stores or their requests concerning the purchased items.
Optional Registration
Registration with the DanceSport Studio Customer Database is entirely optional; if you register with our database, you agree to have your customer profile analyzed by the DanceSport Studio and benefit from our ongoing enhancing services and to receive our marketing communications, either tailored or not, and to benefit from specific customer services.
At any time, you can tell us that you no longer want us to use your details for profiling and/or marketing purposes by writing to us (see contact details). If you have registered your account on the Website, you will still be able to use it.
Source of Personal Data and Optional Information
If you choose to register with our DanceSport Studio Customer Database at our stores, by filling-in our registration card, or online, your personal data collected in relation to your use of our services on the Website(s), and/or when interacting with us or one of our business partners in-store, will be used by the DanceSport Studio for the purposes described below. Such personal data is collected (for example when you make purchases or when you return or repair goods) in any of our stores in the world or when you submit your online orders; in many circumstances, data will be collected through other entities of the DanceSport Studio Division.
Should we carry out any specific campaign or survey to learn more about you and your lifestyle for the purposes below, it is at your sole discretion to provide us with that additional information requested. This campaign or survey will help us to offer you an increasingly comfortable ping experience and, if you decide not to provide us such information, you will still be able to continue to use all our services.
How We Use Personal Data
We will use your personal data:
Data may be aggregated with other information related individually to you or to other customers with similar profiles and be used for statistical purposes.
Who Can Access Your Personal Data
Access to the DanceSport Studio Customer Database is allowed exclusively to the authorized staff of the DanceSport Studio , mainly the staff in charge of the relational marketing, digital and information system departments, and of the other DanceSport Studio Division entities responsible for handling the database, analyzing the data and executing the DanceSport Studio relational marketing strategies. Those entities operate as the DanceSport Studio ’s processors.
By opting-in to be registered with the DanceSport Studio Customer Database you acknowledge that certain details of your personal data may be accessed, for the purposes set out above under this section E, by the staff members of any of our stores worldwide who have been properly authorized, instructed and trained to process your personal data according to very strict rules in order to ensure your privacy and the protection of your data from unauthorized uses and/or disclosures.
How We Share Personal Data
We may share your information, mainly for the delivery of our marketing communications, with other DanceSport Studio Division companies or with our trusted service providers (e.g. providers of email and postal mail services, as well as digital marketing providers based in the United States of America or in other countries, within or outside the European Union). All these companies will act according to the DanceSport Studio ’s instructions as data processors.
Retention Period
We will retain your personal data, pursuant to the applicable laws, only for the period of time necessary to fulfill the specific purposes for which the data was collected or further processed.
F – FACEBOOK & INSTAGRAM
Customer activity data is shared using the Meta Pixel, advanced matching, and Conversions API. Customers can disconnect this data from their Facebook account by changing their settings for Off-Facebook Activity. This option shares customers’ personal data.
CONTACT US – EXERCISE YOUR RIGHTS
If you have questions, comments, complaints or requests regarding this Privacy Policy or our privacy practices, please send an e-mail to office@dancesportstudio.com.
Legislation protects your rights: you are entitled to ask us if we hold your data, what details of yours we hold, where we have collected them, how and why we hold or process them, to whom we have disclosed or may disclose them and details of the controller and/or of its processors. If you are able to establish that your data is not accurate, complete and up-to-date, the DanceSport Studio will take reasonable steps to correct the data. You are also entitled to ask us to delete, anonymize or block the processing of your data in case of unlawful processing.
If you have subscribed or opted-in to be included in the DanceSport Studio Customer Database and/or receive our marketing communications, you can opt-out at any time, free of charge, and request removal from the DanceSport Studio Customer Database and/or the marketing communications list by following the unsubscribe link that you will find in any electronic communication or by writing to the Customer Relations Department c/o DanceSport Studio .
Should you wish to exercise any of these rights or to obtain the list of the companies within the DanceSport Studio , you can contact the Customer Relations Department by e-email at: office@dancesportstudio.com.
In case of any request related to the processing of your data connected with your online purchase(s), contact the DanceSport Studio entity offering the online where your purchase has been made (which you can identify under the Terms of Sales and the corporate information available in the local section of our Website).
Cookies and Other Technology Policy
Last Updated June 2020
Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the site, then we know that the cookie information relates to you.
Cookies are used generally for different purposes, such as letting the user navigate between pages efficiently, implementing the user’s preferences and generally improving their browsing experience, by customizing the website according to their navigation and user profile. They can also help ensure that the adverts the user sees online are more relevant to them and their interests.
Our website uses several type of cookies for different purposes as better explained below in section 4 “Categories of cookies on .dancesportstudio.com”.
In particular we use:
The type of cookies used on our website can fall under one of the categories below.
Under certain circumstances, especially if you are logged-in on your account, we may combine data collected through the cookies with your personal data for the purposes set out above, unless you have explicitly refused to be the subject of such processing and you have opted out from these types of cookies. We invite you to read our privacy policy for full details of how we can process your personal data under such circumstances.
Among the many types of advertising or targeting cookies, we may use Flash Cookies and Pixel Tags:
Flash Cookies: We may use local shared objects, known as Flash cookies, to store your preferences. The amount and type of information collected through Flash cookies and how they work is different from browser cookies. Please be aware that the browser’s tools to manage cookies will not remove Flash cookies. To disable flash cookies, please use the setting tool provided by the Flash player.
Pixel Tags: If you agreed to being tracked and/or profiled, we may use other tracking technologies (e.g., web beacons, clear gifs) in the communications we send to you. The purpose of these may be to learn about whether you have read or opened the email, whether you have interacted with any link, e.g., by clicking on it, and if so which ones. This information may be combined with other information we have gathered about you, to help us deliver more interesting communications to you, based on your browsing experience and ping.
At any time you can manage your preferences for advertising or targeting cookies through your browser settings as per section 6 below, or by enabling/disabling all third party cookies as per section 7 below.
We do not share information collected through the use of cookies and pixel tags with any third party, except with other companies within the DanceSport Studio Division of Companies, our advertising agencies/providers and our IT service providers (e.g., hosting providers), exclusively for the purposes set out above.
At any time, you have the option to limit this tracking or to accept or decline the use of cookies/pixel tags by changing your browser application settings. Please note that our systems may not recognize Do Not Track headers or requests from some or all browsers. You may learn more by checking the California Do-Not-Track Disclosures.
Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies/pixel tags, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to change your tracking settings, how to have it notify you when you receive cookies/pixel tags, or how to disable cookies/pixel tags altogether.
Below are pages describing these settings in more detail for each browser:
If you use multiple browsers (e.g., Internet Explorer, Google Chrome, Firefox, etc.) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g., from work and at home), then you will need to set your preferences on each browser on each device.
Please note that if you disable cookies completely from the browser, then it is possible that some parts of our website will not function properly such as normal surfing or purchase activity, and finally you may also lose any personalized activity. Also, the advertising you receive when you visit this website will not be tailored to your interests.
You may learn how to disable third party cookies and advertising or targeting cookies on your computer by checking youronlinechoices.com
If you want to know more about cookies, have any question or want to send us suggestions, please contact us at office@dancesportstudio.com.